Privacy Policy

Raxta.com Privacy Policy

Last updated: October 2025

1. Scope and Acceptance

This Privacy Policy governs the processing of personal and professional information of users of the Raxta portal (hereinafter, “the Platform”), accessible from any country in the world.

By registering, browsing, or using Raxta's services, the user expressly accepts the conditions described herein.

2. Information We Collect

Raxta may collect the following information, either directly or automatically:

Registration data: name, email address, country, telephone number, company or agency, and billing information.

Listing and transaction information: listed properties, prices, commission terms, and leads generated.

Technical data: IP address, device type, browser, language, time zone, and activity within the portal.

Voluntary information: comments, inquiries, or forms submitted by the user.

3. Use of Information

The information collected is used for the following purposes:

To operate, manage, and improve the Platform and its services.

To facilitate interaction and connection between agents, partners, and those interested in real estate transactions.

To enable the assignment and tracking of clients and shared transactions.

To issue invoices, receipts, and communications related to membership.

To ensure transparency in transactions and compliance with participation rules.

To send notifications, news, or updates, always with the option for users to unsubscribe.

4. Confidentiality and Data Protection

Raxta is committed to maintaining the absolute confidentiality of all information provided and to using it exclusively for the stated purposes.

The data is stored on secure servers, with restricted access and reasonable security measures in accordance with international privacy regulations (including GDPR, CCPA, and local equivalents).

5. Sharing of Information

Raxta does not sell or transfer personal information to third parties.

Data may only be shared when:

It is necessary to complete a real estate transaction or business relationship between registered users.

It is required by law or by a competent authority.

The user has given their explicit consent.

6. User Rights

The user may, at any time:

Access, update, correct, or delete their personal information.

Request account closure or data deletion.

Revoke their consent for the use of their information.

Requests may be made by sending an email to: info@raxta.com

7. International Transfers

Given Raxta's global nature, personal data may be stored or processed on servers located in different countries.

Raxta guarantees that appropriate security and confidentiality standards will be applied in all cases, regardless of the location of processing.

8. Data Retention

Information will be retained while the user maintains an active membership or as long as it is necessary to fulfill the purposes described.

Once the relationship has ended, the data may be retained for a limited period solely for legal or accounting purposes.

9. Modifications

Raxta reserves the right to modify this Policy at any time, informing users through notification or by posting an update on the portal.

Continued use of the Platform after any changes will imply acceptance of the new version.

By using Raxta, the user acknowledges having read and understood this Privacy Policy and expressly accepts the processing of their data in accordance with its provisions.